How many items of clothing do I need to send?
This may differ depending on the product you are ordering, whether it is a memory bear, memory cushion or a memory quilt.
All the specific details you will need will be contained within the description of the item you are ordering, however generally for memory bears 1 shirt is usually enough, however if you’d like multiple items I can accommodate that also.
I can create a memory cushion from 1 item of clothing. If you would like a more varied pattern then you can send between 2-6 items for a patchwork cushion.
Please feel free to make notes with the clothes when you send them about which ones are most important to you.
A quilt requires approximately 25 items, depending on the design you’d like and how much fabric there is.
What type of fabric can I send?
I can work with most types of fabric, all except for really thick items such as leather. All of my memory bears are lined with interfacing which stabilises more stretchy fabrics and enables me to create a superb finish on all memory keepsakes.
What condition do the clothes need to be in?
The clothing items you send, should be in a good condition that is suitable for cutting out and re-stitching together.
If an item is in a bad condition, too worn or unclean and I think it may affect the quality of our final product, I will get in contact to discuss further.
If you are in any doubt about the condition of an item you want to send, or have any other questions about them please email me at hello@tulipsandtrinkets.com or via the contact page.
How should I send the clothing to you?
Please take care when sending your clothing items please pack them securely ideally in a box or plastic, brown paper does tend to tear in the postal system therefore we don’t recommend this type of packaging and please always send by recorded delivery to minimise the chance of loss or any damage.
I will also let you know when we have received them, this will be to your email provided when you ordered via my website. If you don’t receive your confirmation email, please contact me to check I’ve received them.
I make items in the order they arrive, so please send asap.
Note: If you have difficulty getting to the post office, Royal Mail will collect parcels when you purchase postage on their app. You do not need a printer for this service.
How long will my order take to arrive?
Once your clothing items are received, your keepsake will be created with the greatest care.
The current turnaround times are specified below:
- Cushions: 1 week
- Bears: 2 weeks
- Quilts: 4 weeks
Note: From the end of October, it may take longer due to Xmas orders. Your lovely memory keepsake is returned home by Royal Mail Signed For, Second Class.
If you need your keepsake item by a certain date, please pop a note in with your clothing items and I will do my best to accommodate your request.
If you have any other questions, please do not hesitate to contact me using the contact page or email hello@tulipsandtrinkets.com.
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