Terms and Conditions
Last Updated: October 2023
Welcome to Tulips and Trinkets. These Terms and Conditions govern your use of https://tulipsandtrinkets.com and the purchase of products from us. By using our website, you agree to abide by these Terms and Conditions in full. If you disagree with these terms or any part of these terms, you must not use our website.
1. Definitions
“We,” “Us,” or “Our” refers to Tulips and Trinkets.
“You” refers to the user or viewer of our website.
2. Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights or restrict anyone else’s use of tulipsandtrinkets.com.
3. Account Registration
To make a purchase, you may register for an account. You must provide accurate and complete information and keep your account details updated.
4. Pricing and Payment
All prices on our website are given in GBP (£) and are inclusive of VAT.
We accept Visa, Mastercard, Apple Pay and Google Pay payment methods.
5. Order Processing and Delivery
Orders will be processed and delivered as per the details provided on our FAQs page.
6. Cancellations, Returns, and Refunds
When placing an order through our website, please be aware that you have a legal right to cancel your purchase and receive a full refund in accordance with the Consumer Protection (Distance Selling) Regulations 2000.
This right does not apply to personalised products or items tailored to your specific requirements. If you wish to cancel your order, please do so before sending us your clothing items or before we confirm their receipt.
You can initiate the cancellation process by contacting us via email at hello@tulipsandtrinkets.com.
Please be aware that the cost of returning items is your responsibility, and this amount will be deducted from your refund. In rare and exceptional circumstances, Tulips and Trinkets may exercise discretion in issuing a partial or full refund.
If for any reason, you need to return your order back to us, it should be sent back to in the same condition it was received and in the same box/packaging it was sent to you.
You will be responsible for the cost of returning any items unless it is a fault of Tuliips and Trinkets.
Tulips and Trinkets will not accept any responsibility for the loss of clothing or returned items.
7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be found here.
8. Intellectual Property Rights
All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by international copyright laws.
9. Limitation of Liability
We are not liable for any direct, indirect, or consequential loss or damage incurred in connection with our website.
10. Law and Jurisdiction
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions
We reserve the right to change these Terms and Conditions at any time. The new version will be posted on our website and will take effect immediately upon posting.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@tulipsandtrinkets.com.